Shipping policy

Terms and Conditions

Welcome to Turramurra Jewellers! These terms and conditions outline the rules and regulations for the use of our website and services. By accessing or purchasing from our store, you agree to comply with these terms.

1. General Information

1.1. These Terms and Conditions apply to all users of the website, including but not limited to browsers, vendors, customers, and merchants.
1.2. By using our website or purchasing our products, you confirm that you are at least 18 years old or have the consent of a legal guardian.
1.3. The terms "we," "us," and "our" refer to Turramurra Jewellers, located in Turramurra, NSW, Australia.

2. Products and Pricing

2.1. All products listed on our website and in-store are subject to availability.
2.2. Prices are shown in Australian Dollars (AUD) and include GST (Goods and Services Tax).
2.3. Prices are subject to change without prior notice.
2.4. We strive to display accurate product descriptions and images; however, slight variations in color, size, or design may occur.
2.5. Turramurra Jewellers reserves the right to refuse or cancel orders if the product is out of stock, incorrectly priced, or for any other reason.

2. Products and Pricing

2.1. All products listed on our website are subject to availability.
2.2. Prices are subject to change without prior notice.
2.3. We strive to display accurate product descriptions and images; however, slight variations in color, size, or design may occur.
2.4. We reserve the right to refuse or cancel orders if the product is out of stock, incorrectly priced, or for any other reason.

3. Orders and Payments

3.1. Orders can be placed through our website or in-store.
3.2. Payment must be made in full at the time of purchase. We accept [list payment methods, e.g., credit/debit cards, PayPal, etc.].
3.3. If your payment is declined, the order will not be processed.
3.4. Once an order is placed, cancellations or changes may not be possible. Please contact us immediately if you need assistance.

4. Shipping and Delivery

4.1. We ship to [list countries or regions]. Shipping fees and estimated delivery times are displayed during checkout.
4.2. We are not responsible for delays or damages caused by shipping carriers.
4.3. International customers are responsible for any customs duties or taxes imposed by their country.
4.4. If the package is returned due to an incorrect shipping address provided by the customer, additional shipping fees may apply.

5. Returns and Refunds

5.1. We accept returns within [X days] of delivery for unused and unworn items in their original packaging.
5.2. Custom or personalized items are non-refundable.
5.3. To initiate a return, please contact us at John@TurraDesigns.au
5.4. Refunds will be issued to the original payment method after the returned item is inspected.
5.5. Shipping fees are non-refundable.

6. Warranty and Repairs

6.1. Our products come with a [X-month/year] warranty against manufacturing defects.
6.2. The warranty does not cover normal wear and tear, accidental damage, or improper use.
6.3. For repairs outside the warranty period, additional charges may apply.

7. Intellectual Property

7.1. All content on this website, including images, text, logos, and designs, is the property of [Your Jewelry Store Name] and protected by copyright laws.
7.2. Unauthorized use, reproduction, or distribution of our content is strictly prohibited.

8. Liability

8.1. We are not liable for any direct, indirect, or consequential damages resulting from the use of our products or website.
8.2. Our liability is limited to the purchase price of the product in question.

9. Privacy Policy

9.1. Your personal information is collected, used, and stored in accordance with our [Privacy Policy].
9.2. We do not share your information with third parties without your consent, except as required by law.

10. Governing Law

10.1. These terms and conditions are governed by the laws of NSW, Australia.
10.2. Any disputes will be resolved in the courts of NSW, Australia

11. Changes to Terms and Conditions

11.1. We reserve the right to update or modify these terms at any time without prior notice.
11.2. Continued use of our website or services constitutes acceptance of the updated terms.

If you have any questions or concerns about these terms, please contact us at:
Email: John@TurraDesigns.au
Phone: +61 407 888 005

Thank you for choosing Turramurra Jewellers